Terms of Service

Last Updated: October 13, 2026

Welcome to Azaleira, available at www.azaleira.shop. These Terms of Service govern your access to and use of our website, products, and related services.

By visiting our website or placing an order, you agree to these terms. If you do not agree, please do not use our website.

1. General Conditions

Azaleira reserves the right to refuse service, restrict access, or cancel an order where reasonably necessary to address suspected fraud, misuse, inaccurate information, stock limitations, or other legitimate operational concerns, subject to applicable law.

You agree not to use our website for unlawful purposes or interfere with its security, operation, or availability.

2. Products and Descriptions

Azaleira offers lip-care products, including our Natural Pink Lip Serum, also known as the 7 Days Pink Lip Transformation Serum.

We aim to display accurate product descriptions, photographs, ingredients, sizes, and prices. However, minor variations in screen appearance, lighting, or packaging presentation may occur.

Please review the product description, ingredient information, and directions for use before purchasing.

3. Product Results and Cosmetic Information

Our product is intended for lip care, including moisturization and a healthy-looking appearance.

Individual results may vary depending on personal characteristics, product consistency, and other factors. The product name or promotional descriptions do not guarantee identical results for every customer within seven days.

Customers should follow the product instructions and discontinue use if irritation or an adverse reaction occurs. Seek appropriate medical advice if symptoms persist or are severe.

4. Prices and Promotions

All prices and promotional offers are displayed on our website in Pakistani rupees unless otherwise stated.

Prices, discounts, bundles, and promotional offers may change without prior notice. An offer applies according to the conditions displayed at the time of purchase.

We reserve the right to correct genuine pricing or listing errors. If an order is affected by a material error, we will contact the customer to explain the available options before proceeding, subject to applicable law.

5. Orders and Acceptance

Placing an order constitutes a purchase request. We may contact you to verify your name, phone number, delivery address, product selection, or payment status.

An order may be delayed, declined, or cancelled if:

• The product is unavailable.

• Delivery details are incomplete or incorrect.

• Required payment cannot be verified.

• There is a suspected fraudulent or duplicate order.

• A material listing or pricing error occurs.

Where an order is cancelled after advance payment, any refund due will be handled according to our Return and Refund Policy and applicable law.

6. Cash on Delivery and Advance Payments

We offer Cash on Delivery where available. Customers choosing COD agree to provide accurate delivery information and make the required payment when the parcel is delivered.

Advance payment may be available through supported bank transfers or mobile wallets. Eligible advance-payment orders may qualify for the advertised 10% discount and free delivery, subject to the offer's stated conditions.

Customers should verify payment details before transferring money and retain their transaction receipt.

7. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timelines communicated by our team or courier partners.

Delivery times are estimates and may be affected by courier capacity, weather, public holidays, service disruptions, incorrect addresses, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete address, an active phone number, and reasonable availability to receive the parcel.

For more information, please read our Shipping Policy.

8. Returns, Refunds, and the 28-Day Guarantee

Returns and refunds are handled under our Return and Refund Policy.

Eligible customers may request a refund under the advertised 28-day money-back guarantee, subject to its terms and verification requirements.

Nothing in these Terms removes any consumer rights that cannot lawfully be excluded.

9. Intellectual Property

Unless otherwise stated, the Azaleira name, logo, website design, product descriptions, original photographs, marketing materials, and other brand content are owned by or used with permission by Azaleira.

You may not reproduce, distribute, modify, or commercially use our protected content without prior authorization, except where permitted by law.

10. Third-Party Services

Our website may use third-party services, including Shopify, courier providers, payment services, and analytics tools. Their services may be governed by separate terms and policies.

Azaleira is not responsible for independent third-party services beyond its control, subject to applicable law.

11. Limitation of Liability

To the extent permitted by applicable law, Azaleira will not be responsible for indirect or consequential losses arising from the use of our website or delays caused by independent service providers.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protections.

12. Changes to These Terms

We may update these Terms of Service when necessary. Changes will be published on this page with an updated revision date.

13. Governing Law

These Terms are intended to be interpreted in accordance with the applicable laws of Pakistan, without removing any mandatory rights available to consumers.

14. Contact Information

For questions about these Terms, contact:

Azaleira — Where Beauty Blooms
Website: www.azaleira.shop
Email: azaleira.pk@gmail.com